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COVID-19 and hygiene etiquette on our public transport network

Transport for NSW has been working closely with NSW Health to put measures in place to help limit the spread of coronavirus (COVID-19) on our public transport network across metropolitan and regional locations.

We have increased cleaning on trains, buses, ferries, light rail and the metro with a daily focus on hard surfaces in high-traffic areas, including hand rails and Opal card and ticketing systems.

We are encouraging our customers to practice good hygiene etiquette while on all public transport across the state. There are a number of things you can do to help further reduce the chances of community spread and safeguard our staff:

  • Plan your trip before you travel for the most up-to-date travel information.
  • Consider travelling outside peak travel times. This will help support social distancing measures.
  • Keep in mind the distance between you and others when travelling.
  • Top up your Opal card before you travel or use contactless payments where possible. You can top up on the go using Opal travel app or set up auto top up so you're always ready to travel.
  • When using our bus services, please help protect our drivers by not using the Opal reader at the front of the bus. Please stand behind the red no standing zone.
  • If you are sick, stay home and don’t use public transport.
  • Practice good hand hygiene after coming in contact with handles, rails, buttons and windows.
  • Practice coughing and sneezing etiquette - cover your sneeze or cough with your elbow or with tissue and avoid touching your face.

We understand the important role public transport and the continuity of services plays in our community. The safety of our customers and staff is our priority and we appreciate everyone doing their bit to help curb the spread of COVID-19 while using the public transport network. See the latest advice.