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COVID-19: Safer travel guidance

Public Transport service changes

COVID-related staff shortages have impacted most public transport services.

We are managing these impacts to ensure the safety of our customers and staff while also providing vital transport services.

We thank customers for their patience and ask that people plan ahead and allow extra travel time.

From Monday 10 January, the following public transport timetable will be in place:

Sydney Trains 

  • Modified weekend timetable
  • Additional peak and higher demand period services, where required, to support COVID-Safe capacity

NSW TrainLink

  • Modified weekend timetable for Intercity Services
  • You will be contacted if you have a booking on a regional train service and your travel is impacted

Sydney Buses

  • Most bus services will run to a Saturday timetable.

Sydney Metro

  • From Monday 17 January Sydney Metro services will run to a Sunday timetable on 10-minute frequency.
  • On Australia Day Sydney Metro services will run to a Saturday timetable.

Light Rail

  • L2 Randwick and L3 Kingsford Line light rail services will run to a Sunday frequency, daily.
  • From Monday 17 January, L1 Dulwich Hill Line replacement bus services routes 3L1 and 4L1 will run to a 15 minutes frequency, daily. Route 2L1 will continue to run as per normal frequency.

Ferries

  • Services will run to standard weekday, weekend and public holiday timetables.

If you need to move around, we ask you to:

  • plan ahead and use the Trip Planner to see the latest service information.
  • wear a mask, face masks are mandatory on public transport, including taxi and rideshare services.
  • sit or stand where you see a green dot
  • consider your travel options, including travelling off peak, walking, cycling and driving if possible.

See all the latest the COVID-19 travel restrictions in NSW and travelling interstate.

Capacity restrictions

Masks are mandatory on public transport

The NSW Government Public Health Order requiring masks on public transport remains in effect. Fines will apply if customers or staff don’t comply with the Public Health Order, which applies to all public transport modes including community transport and ride share services.

The Public Health Order will be enforced by NSW Police, Transport staff cannot enforce the public health order or refuse a service due to customers not wearing a mask. Transport for NSW will continue to work with NSW Police during this time.

Transport for NSW continues to hand out masks to customers at locations across the network. Masks are also available for customers using NSW TrainLink Regional services should a customer require one.

By wearing a mask on public transport you are doing your bit in keeping the community COVID safe and keeping the network running.

Regional travel

NSW TrainLink Regional services

Please call NSW TrainLink on 13 22 32 to confirm your interstate booking.

A reminder, when travelling around regional or rural NSW:

Travel into the ACT

There are no longer any restrictions on interstate travel to the ACT.

For information on travel within ACT, visit the Entering the ACT page.

Travel from the ACT

There is currently no concerns notice for Australian Capital Territory.

When you enter NSW, you are subject to the same rules as people in NSW. Please visit the NSW Government website for the COVID-19 rules in NSW.

For full details visit the Rules for people in NSW page.

NSW TrainLink services to and from Canberra

NSW TrainLink has resumed all services to and from Canberra.

Travel from Queensland

There is currently no concerns notice for Queensland.

When you enter NSW, you are subject to the same rules as people in NSW. Please visit the NSW Government website for the COVID-19 rules in NSW.

For full details visit the Rules for people in NSW page.

Travel into Queensland

From Saturday 15 January, domestic visitors to Queensland no longer need to get a travel permit to enter the state, regardless of their vaccination status. You must follow all directions in place while you are in Queensland.

For full details visit the Restrictions in Queensland page.

Travel into South Australia

From 1 January 2022, domestic visitors entering South Australia are no longer required to complete an EntryCheck SA application, regardless of their vaccination status.

For information visit the SA Government COVID website.

NSW TrainLink services within South Australia

NSW TrainLink has resumed services into South Australia.

Travel from Victoria

There is currently no concerns notice for Victoria.

When you enter NSW, you are subject to the same rules as people in NSW. Please visit the NSW Government website for the COVID-19 rules in NSW.

For full details visit the Rules for people in NSW page.

Travel into Victoria

Domestic visitors to Victoria no longer need to get a travel permit to enter the state, regardless of their vaccination status. You must follow all directions in place while you are in Victoria. Information for COVIDSafe settings in Victoria.

NSW TrainLink services to and from Melbourne

NSW TrainLink has resumed rail services to and from Melbourne.

Facemasks are mandatory on public transport in NSW.

NSW TrainLink services regional Victoria

NSW TrainLink has resumed all rail and coach services into Victoria.

You can apply for a refund for your ticket if you're self-isolating or not travelling due to concerns about COVID-19.

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