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COVID-19: Safer travel guidance

Latest travel changes

COVID-related staff shortages have impacted most public transport services.

We are managing these impacts to ensure the safety of our customers and staff while also providing vital transport services.

We thank customers for their patience and ask that people plan ahead and allow extra travel time.

If you need to move around, we ask you to:

  • plan ahead and use the Trip Planner to see the latest service information.
  • wear a mask, face masks are mandatory on public transport, including taxi and rideshare services.
  • consider your travel options, including travelling off peak, walking, cycling and driving if possible.

See all the latest the COVID-19 travel restrictions in NSW and travelling interstate.

The following public transport timetable is in place:

Sydney Trains

  • Sydney Trains services are running to a full weekday timetable.
  • Monday to Friday Sydney Trains services will every 3-4 minutes during peak times in the inner suburbs, with service frequencies of less than 10 minutes for the rest of the metropolitan area.

NSW TrainLink

  • NSW TrainLink Intercity services are running to a full weekday timetable.
  • NSW TrainLink Regional XPT and Xplorer services are planned to run as timetabled.
  • You will be contacted if you have a booking on a Regional train service and your travel is impacted.

Sydney Buses

  • Buses are running to a regular timetable.
  • Bus services in Sydney’s Eastern suburbs are running to a reduced timetable.

Sydney Metro

  • Sydney Metro is running to a regular timetable. 

Light Rail

Ferries

  • Services run to standard weekday, weekend and public holiday timetables.

All dedicated school services run to a normal school term timetable across NSW. But other modes of public transport are currently running to a dynamic timetable in Sydney due to COVID-related staffing shortages.

Parents and carers should make travel choices which suit their individual circumstances and Transport for NSW is here to support them.

When travelling to or from school, remember to:

  • plan ahead to ensure any connections to or from other modes of public transport can be made as we are running a reduced timetable. School services will wait for students in the event of delay or disruption.
  • wear a face mask. Face masks are mandatory for children aged over 12 and are strongly recommended for those under 12 when travelling on public transport, including on dedicated school bus services.
  • consider all travel options, including walking and cycling and driving if possible.
  • stay at home if you are unwell, get tested and do not get on public transport.

Cleaning

  • We continue to have enhanced cleaning to keep students safe as they travel.

Changes to services

  • All dedicated school services will run to a normal school term timetable across NSW.
  • Where COVID-related staff shortages affect school services, we are working directly with schools.

Walking and cycling to school

  • Active transport options has been a priority for the NSW Government throughout the pandemic.
  • We have rolled out more than 28 kilometres of additional cycleways to support cycling across the state with more than 18,000 trips carried out each week in Sydney alone.
  • Speed limits have been lowered at key locations across Sydney, outer metropolitan and regional areas to provide a safer environment for pedestrians and cyclists.

Find out more about pop-up transport options and locations.

Driving to school

  • During school term we expect to see significant increased activity around schools. All road users need to remain vigilant and remember 40km/h school zones are active on every NSW school day.
  • School zones are one of the safest places on the NSW road network. But children can be unpredictable around roads so we need everyone to be attentive and watch out for children.
  • If you’re a parent or carer dropping a child off at school please obey the road rules, park safely, hold your child’s hand when crossing the road and ensure they cross the road at pedestrian crossings where available.

Capacity restrictions

Masks are mandatory on public transport

The NSW Government Public Health Order requiring masks on public transport remains in effect. Fines will apply if customers or staff don’t comply with the Public Health Order, which applies to all public transport modes including community transport and ride share services.

The Public Health Order will be enforced by NSW Police, Transport staff cannot enforce the public health order or refuse a service due to customers not wearing a mask. Transport for NSW will continue to work with NSW Police during this time.

Transport for NSW continues to hand out masks to customers at locations across the network. Masks are also available for customers using NSW TrainLink Regional services should a customer require one.

By wearing a mask on public transport you are doing your bit in keeping the community COVID safe and keeping the network running.

Regional travel

NSW TrainLink Regional services

Please call NSW TrainLink on 13 22 32 to confirm your interstate booking.

A reminder, when travelling around regional or rural NSW:

Travel into the ACT

There are no longer any restrictions on interstate travel to the ACT.

For information on travel within ACT, visit the Entering the ACT page.

Travel from the ACT

There is currently no concerns notice for Australian Capital Territory.

When you enter NSW, you are subject to the same rules as people in NSW. Please visit the NSW Government website for the COVID-19 rules in NSW.

For full details visit the Rules for people in NSW page.

NSW TrainLink services to and from Canberra

NSW TrainLink has resumed all services to and from Canberra.

Travel from Queensland

There is currently no concerns notice for Queensland.

When you enter NSW, you are subject to the same rules as people in NSW. Please visit the NSW Government website for the COVID-19 rules in NSW.

For full details visit the Rules for people in NSW page.

Travel into Queensland

From Saturday 15 January, domestic visitors to Queensland no longer need to get a travel permit to enter the state, regardless of their vaccination status. You must follow all directions in place while you are in Queensland.

For full details visit the Restrictions in Queensland page.

Travel into South Australia

From 1 January 2022, domestic visitors entering South Australia are no longer required to complete an EntryCheck SA application, regardless of their vaccination status.

For information visit the SA Government COVID website.

NSW TrainLink services within South Australia

NSW TrainLink has resumed services into South Australia.

Travel from Victoria

There is currently no concerns notice for Victoria.

When you enter NSW, you are subject to the same rules as people in NSW. Please visit the NSW Government website for the COVID-19 rules in NSW.

For full details visit the Rules for people in NSW page.

Travel into Victoria

Domestic visitors to Victoria no longer need to get a travel permit to enter the state, regardless of their vaccination status. You must follow all directions in place while you are in Victoria. Information for COVIDSafe settings in Victoria.

NSW TrainLink services to and from Melbourne

NSW TrainLink has resumed rail services to and from Melbourne.

Facemasks are mandatory on public transport in NSW.

NSW TrainLink services regional Victoria

NSW TrainLink has resumed all rail and coach services into Victoria.

You can apply for a refund for your ticket if you're self-isolating or not travelling due to concerns about COVID-19.