Traffic Information Line

This 24/7 hotline is a telephone service that generates text-to-speech information on traffic incidents such as vehicle accidents, road closures, major roadworks and special events.

If you have an urgent enquiry about an incident listed on Live Traffic NSW, or need help planning a trip, you can call the 24/7 ‘Traffic Info Line’ to speak to an operator.

Incident Reporting Line

In an emergency always call Triple Zero (000).

If you need to report an incident, such as a traffic incident or breakdown, call the 24/7 Incident Reporting Line on 131 700 to speak to an operator at the Transport Management Centre (TMC).

Every year, almost 200,000 people call this dedicated line to report traffic incidents. This community involvement is highly valued by the TMC as 20% of all incident alerts on Live Traffic originate from 131 700 reports.