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Things to consider when planning your trip

Give yourself plenty of time

If it is the first time you are travelling to your destination, give yourself plenty of time to get to your destination.

Check your Opal card balance

If you are eligible for concession travel, you need to have the right Opal Card to get the concession rate. Learn More about Opal Cards and your eligibility for concession.

If you are using an Opal card, make sure to top up your card with sufficient credit to make your trip. Find out how to top up your Opal card, go to Top up your Opal card

If you don’t qualify for concession travel, you can use either an Opal card or your visa/debit card.

Check the weather forecast as it may impact your trip

It is suggested that you check the weather forecast for the day of travel so you are prepared for the weather conditions and can decide whether you should be travelling if unfavourable or severe weather conditions are forecast. You can check the Bureau of Meteorology  website for weather forecasts.

Knowing the weather conditions may also assist you in deciding the best route to take for your trip.

Trip Planning tools have useful alerts which can help you in making your travel decisions.

Check the accessibility features of stations or stops on your route

This website provides a list of all features found at every station, stop or ferry. You can check what accessible features of the stations and stops you will be accessing during your trip.

You can also learn more about accessibility Features on the Public Transport Network.

Check for network disruptions including trackwork that might affect your trip

It is suggested you check for travel disruptions including track work or stoppages, along your planned route on the day of your travel. You can check for any disruptions to the network at transport alerts.

This is especially important if there are severe weather conditions or if you are planning to catch a train on weekends as this is when track maintenance is usually planned and buses may replace trains along certain train lines.

Will you be travelling with a support person or companion?

If you will be travelling with a support person or companion, make sure to confirm their availability. You may be able to get free travel for your support person.

Have a backup plan!

Plan for the worst and expect the best! Create a backup plan you can refer to in case of disruptions.