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Mobility aid specifications

When using a mobility aid on public transport in NSW, it must comply with certain dimensions, maneuverability and stability specifications.

The Disability Standards for Accessible Public Transport make some basic assumptions about mobility aids and gaining access to public transport. If your mobility aid does not meet these assumptions, you will not be able to use it on public transport.

These specifications apply to all manual and motorised wheelchairs, scooters, walking frames and prams using accessible services.

Not all trains, buses, ferries or coaches are accessible with an mobility device. When you use the Trip Planner, you can search for and see accessible services indicated by the wheelchair symbol in the search results. Also read through the tips on planning an accessible trip.

To be able to safely use boarding ramps and to fit within wheelchair allocated spaces on trains, buses, Manly ferries and light rail, your mobility aid must be:

  • Length: 1300mm or less
  • Width: 800mm or less.
  • Weight: 300kg maximum, including occupant, personal items and anyone required to assist on the boarding ramp.

Width and weight on other ferries and wharves

  • On all other ferries, it must be 740mm or less in width.
  • On wharves, the 300kg maximum weight restriction also applies.

Width on regional trains

  • 700mm or less in width.

Your mobility aid must have an effective brake system and must be able to withstand:

  • acceleration, braking, and cornering on trains, buses and light rail
  • acceleration, deceleration and pitching of ferries.

It must also comply with regulations governing the carriage of batteries on public transport.

To be able to safely use public transport services and facilities, your mobility aid must be able to turn 180 degrees within an area of 2070mm by 1540mm.

Travel by bus

When travelling on accessible buses, you mobility aid will need to be able to safely board and manoeuvre into the travel position required, which is usually facing towards the back of the bus.

It must also be able to:

  • cross a horizontal gap up to 40mm wide
  • mount a bump up to 12mm
  • cross grating gaps up to 13mm wide and 15mm long
  • negotiate a 1 in 14 ramp unassisted (or 1 in 8 when the ramp is less than 1520mm)

When waiting for public transport:

  • Position yourself in the boarding zone or in a safe spot where the driver or the crew can see you as they approach the stop.
  • Make sure you are a safe distance away from the edge of the platform, the gutter or the wharf.
  • Park sideways rather than facing the edge, so you can see your service approaching.
  • Always apply the brakes when you are stationary while waiting or when on board public transport.
  • Give way to pedestrians and travel no faster than walking pace around stations, stops and wharves.

Scooters are considered small vehicles. If your scooter is a required mobility aid, it will only be carried on public transport if it is safe and fits the specifications.

It must be able to be driven onto the service and manoeuvred to fit wholly within the allocated wheelchair space under its own power.

Restrictions

  • Petrol run scooters are not permitted on public transport in any circumstances in accordance with the Passenger Transport Regulation 2007.
  • Three-wheeled scooters are not permitted on ferries, wharves or buses.

Type of scooter

Trains and stations

Buses and stops

Ferries and wharves

Light rail and stops

Three-wheeled scooters allowed

Yes

Not on buses

No

Yes

Electric scooters allowed

Yes

Yes

Yes

Yes