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Planning an accessible trip

In New South Wales, the majority of public transport services are accessible.

Mobility aids including wheelchairs, scooters, walking frames, prams and strollers can safely board and travel on most trains, buses, ferries and all light rail vehicles.

Assistance animals are permitted on all public transport in NSW.

Using the Trip Planner

You can see accessible service information provided in every trip plan.

Refine your accessible trip results with the Trip Planner by choosing options and selecting the accessibility check box

With the Trip Planner, you can also:

  • get real-time service information and view network maps
  • save your favourite trips
  • share your trip plan via email and SMS
  • print a copy of your trip plan to take with you.

Follow the Trip Planner help for further instructions.

Other tools and resources

Download a transport accessibility app that best suits your needs. With transport apps, you can:

  • get real-time service information and view network maps
  • save your trips
  • get directions and alerts on the move.

If you are travelling with a wheelchair or scooter, check that it fits the mobility aid specifications for public transport.

View bus network maps for the modes you wish to travel on or view route in the Trip Planner

If travelling by train, check upcoming trackwork.

View maps of major transport interchanges showing the location of platforms, stops, wharves, lifts, toilets and exits.

Travel with a friend or carer if you will need help throughout your trip.

Organise your Opal card or ticket, ensuring you have the correct proof of entitlement card. There are ticketing concessions for people with special needs and their companions.

On the day of travel, check for travel alerts including out-of-order lifts and toilets. Arrive early for your service and allow plenty of travel time for your trip.

If you need assistance, talk to staff about your trip plan and travel requirements.

More information

Each mode of transport has different considerations for accessible travel.

Check the features and travel tips for each mode: