Accessibility on regional trains and coaches
Do you have a disability or reduced mobility? Here’s how we can assist you.
Do you have a disability or reduced mobility? Here’s how we can assist you.
Note:
Accessible features vary by station. These may include ramps, lifts, tactile tiles, handrails, accessible toilets, ticket counters, and hearing loops. Use the Station Lookup tool to find accessible features at your station.
Our staff are trained to assist passengers with disabilities.
However, staff cannot assist you with:
For any further information on NSW TrainLink accessible travel, call 13 22 32.
If no staff are available at your station, use the Emergency Help Point to notify someone for assistance. Emergency Help Points connect you to staff via live CCTV. They can assist in emergencies and help ensure ramps are available when you disembark.