Plan your travel in NSW using the Trip Planner or apps, check timetables and travel alerts and find information on stations, stops, wharves and how to get to events.
Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. Find out about Opal or book NSW TrainLink Regional train and coach services.
How to use public transport to get around Sydney and NSW. Travel to and from Sydney Airport. Information about accessible travel, safety and security, travelling with prams and late night transport.
Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. Help with using the Trip Planner or tell us how we can help.
Feedback about NSW point to point transport including taxis, hire cars, rideshare services, fares and charges, safe travel, secure taxi ranks and accessible travel.
If you require urgent assistance please call 131 500.
For all customer service enquiries, including issues relating to the standard, quality and value of the service, driver or any other additional parts of the service, please contact your service provider, for example the taxi company or booking service.
Issues about safety or fares should be taken up with your service provider first, but you can also use the feedback form below. You can also report safety and fare offences to your local police. You can lodge unresolved fare disputes with NSW Fair Trading online or by calling 13 32 20.
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