Point to Point transport feedback
Feedback about taxis, hire cars and rideshare services.
Need urgent help?
Call 131 500 for immediate assistance.
Feedback about taxis, hire cars and rideshare services.
Call 131 500 for immediate assistance.
For feedback about the quality, standard or value of your point to point transport service, including concerns about a driver or vehicle, contact the service provider directly (e.g. the taxi company or rideshare platform). Find your operator details.
If you have a taxi fare related complaint:
Please provide as much detail as possible (date, time, location, taxi company, and number plate) to help your complaint be referred promptly.
Lodge unresolved fare disputes with NSW Fair Trading: