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Opal privacy policy


The personal information collected for the purposes of the Opal Ticketing System will be treated in accordance with the Privacy Personal Information Protection Act 1998 (NSW) (PPIPA).

On this page

  • 1. Background
  • 2. Scope of Policy
  • 3. Personal information and the Opal Ticketing System
  • 4. Opal cards and information collected under the Opal Ticketing System
  • 5. Travel using unregistered cards
  • 6. Travel using CTP
  • 7. Use and disclosure of personal information
  • 8. Accuracy, data storage and security
  • 9. Online
  • 10. Access to personal information
  • 11. Complaints

On this page

  • 1. Background
  • 2. Scope of Policy
  • 3. Personal information and the Opal Ticketing System
  • 4. Opal cards and information collected under the Opal Ticketing System
  • 5. Travel using unregistered cards
  • 6. Travel using CTP
  • 7. Use and disclosure of personal information
  • 8. Accuracy, data storage and security
  • 9. Online
  • 10. Access to personal information
  • 11. Complaints

On this page

  • 1. Background
  • 2. Scope of Policy
  • 3. Personal information and the Opal Ticketing System
  • 4. Opal cards and information collected under the Opal Ticketing System
  • 5. Travel using unregistered cards
  • 6. Travel using CTP
  • 7. Use and disclosure of personal information
  • 8. Accuracy, data storage and security
  • 9. Online
  • 10. Access to personal information
  • 11. Complaints

On this page

  • 1. Background
  • 2. Scope of Policy
  • 3. Personal information and the Opal Ticketing System
  • 4. Opal cards and information collected under the Opal Ticketing System
  • 5. Travel using unregistered cards
  • 6. Travel using CTP
  • 7. Use and disclosure of personal information
  • 8. Accuracy, data storage and security
  • 9. Online
  • 10. Access to personal information
  • 11. Complaints
1_background

1. Background

2_scope_of_policy

2. Scope of Policy

3_personal_information_and_the_opal_ticketing_system

3. Personal information and the Opal Ticketing System

4_opal_cards_and_information_collected_under_the_opal_ticketing_system

4. Opal cards and information collected under the Opal Ticketing System

5_travel_using_unregistered_cards

5. Travel using unregistered cards

6_travel_using_ctp

6. Travel using CTP

7_use_and_disclosure_of_personal_information

7. Use and disclosure of personal information

8_accuracy_data_storage_and_security

8. Accuracy, data storage and security

9_online

9. Online

10_access_to_personal_information

10. Access to personal information

11_complaints

11. Complaints

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Transport pays respect to Elders past and present, and recognises and celebrates the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of NSW.

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