Replace your School Opal card or travel pass

If your School Opal card is lost, damaged or stolen, you can apply for a replacement, provided the student is still eligible.

If you proceed with replacing your School Opal card, the existing card will be cancelled immediately. Students will need to travel with a valid ticket while waiting for the replacement pass to arrive. From Monday 24 February until Friday 4 July 2025 the usual $10 replacement fee will be waived.

Replace a lost or stolen School Opal card

Please note

• School Opal cards are for travel between home and school on school days only.
• School Opal cards do not include travel to school excursions, after-school care, sport and other activities away from school.
• If you attempt to use your School Opal card for unapproved travel, the Opal card reader will show an error message.
• Students should use a Child/Youth Opal card for travel outside of approved times and routes, including for school excursions.

See Using your School Opal card for more information.