Use this toolkit of approved resources to help communicate important bus related information to parents, carers, guardians and students. This suite of assets includes posters and social tiles for use across physical and digital channels.

Full toolkit - please download this for guidance alongside all the below assets (PDF, 6.9MB)
School bus FAQs – Students, parents, carers (PDF, 497.9KB)
School bus FAQs – Teachers and staff (PDF, 461.3KB)
The A-Z of school bus travel booklet – metro and regional
- Metro (PDF, 743.5KB)
- Regional (PDF, 721.9KB)
School travel made simple (where parents, carers and students can find school travel information)
Tips for planning your trip
- Poster Landscape (PDF, 493.5KB) – Metro
- Poster Landscape (PDF, 451.4KB) – Regional
- Poster Portrait (PDF, 494KB) – Metro
- Poster Portrait (PDF, 452.5KB) – Regional
- Social tile - Metro
- Social tile - Regional
Reminder to apply for new School Opal cards or replace lost cards
- Poster Landscape (PDF, 273.7KB) – Metro
- Poster Landscape (PDF, 346.5KB) – Regional
- Poster Portrait (PDF, 275.3KB) – Metro
- Poster Portrait (PDF, 348KB) – Regional
- Social tile – Metro
- Social tile – Regional
Behaviour on the bus
The importance of tapping on and tapping off
The importance of applying for school travel passes
Travelling safely to school and back on the bus
- Slow down when lights flash (PDF, 478.1KB) – Poster
- Slow down when lights flash – Social tile
- Always buckle up (PDF, 514.7KB) – Poster
- Always buckle up – Social tile
- Regional Seatbelts on Buses (PDF, 327.7KB) - Poster Landscape
- Regional Seatbelts on Buses (PDF, 312.7KB) - Poster portrait
- Regional Seatbelts on Buses - Social tile
- Hold on and stay alert (PDF, 444.8KB) – Poster
- Hold on and stay alert – Social tile
- Wait until the bus has left to cross (PDF, 473.6KB) – Poster
- Wait until the bus has left to cross – Social tile
- Buses can’t stop quickly (PDF, 461.2KB) – Poster
- Buses can’t stop quickly – Social tile
- Keeping your child safe around buses – Video
- Helping your child around buses – info sheet
- Seatbelt safety on the bus (primary students) – info sheet
- Seatbelt safety on the bus (secondary students) – info sheet
- Brochure printing (can be ordered for free in English and multiple languages)
Get Kids Active – information and activity booklet

Resources for school staff

Subsidised school travel applications

School Travel Pass and School Opal Cardplus-icon

School Drive Subsidyplus-icon

School Term Bus Passplus-icon

Long Distance Coach Travelplus-icon

Boarder Rail Passplus-icon

Lord Howe Island Flight applicationplus-icon

Resources for school staff

School student conduct and safetyplus-icon

School excursion planningplus-icon

Downloadable brochures and postersplus-icon

Downloadable guidesplus-icon

School Bus Toolkitplus-icon

School travel FAQs

Can our students use their School Opal Cards on school excursions / sporting events? plus-icon

How do parents apply for school travel passes and School Term Bus Passes in rural and regional areas? plus-icon

Do students need to reapply for a School Opal card or school travel pass every year? plus-icon

What happens if a School Opal card or school travel pass is lost, stolen or damaged?plus-icon

School portal FAQs

What should I do if I find an error on a student’s travel application? plus-icon

What should I do if I cannot confirm a student’s details? plus-icon

What happens if I have endorsed an application by mistake? plus-icon

What should I do if a student’s details are correct, but the student is not eligible on distance?plus-icon

I am receiving daily notifications informing me that there are outstanding applications to endorse. However, when I log in to the School Portal, I cannot see any outstanding SSTS applications to endorse?plus-icon

How do I request access to the School Portal or report an administrator who has left our school?plus-icon

I am an administrator at multiple schools but can only view pending endorsements for one school. Can I request access to the other schools?plus-icon

I recently got married and my email address has changed. How do I update my School Portal details?plus-icon

My school has relocated recently. How do I update the address details in your system?plus-icon

Concession Entitlement Cards FAQs for school staff

How do schools order Concession Entitlement Cards? plus-icon

When will I receive our cards? plus-icon

How can I confirm if an application has been submitted successfully? plus-icon

What happens if I made a mistake with an application? plus-icon

I have tried to submit an application but I’m receiving errors. What can I do? plus-icon

What should I do if a student has left our school? plus-icon

I submitted an application for Senior Secondary Student cards but received Proof of Age cards. Why did this happen? plus-icon

How can I confirm the validity of Senior Secondary Student Concession Entitlement cards for students in year 10, 11 and 12? plus-icon

See also