Opal terms of use

Important information for Opal card users.

One card, one person: Only one person per Opal card, contactless payment card or linked device.
Minimum balance requirements: There are minimum balances when travelling with an Opal card, it depends on the type of card and the mode of transport.
Proof of entitlement: You must carry the correct proof of entitlement card when travelling on Concession and Gold Senior/Pensioner Opal cards or if you are an eligible secondary student travelling on a Child/Youth fare.
Concession status changes: If your concession status changes, you need to ensure you are travelling on the correct fare.
Tap on and tap off:
- For your trip to be valid, you must tap on when you get on a service or enter the station, wharf or stop.
- You must tap off when you step off a service or leave a station, wharf or stop, if you do not you will be charged the default fare.
- You have one hour to return to tap off. (Trips that include transfers between Sydney Metro, Sydney Trains and/or NSW TrainLink Intercity services are considered a continuous journey. No need to tap off and on again between services, and you’ll be charged a single fare.)
Journey time limits:
- There are maximum journey time limits between when you tap on and tap off.
- Once you go past the time limit, you can be charged for two fares when you tap off.
Read more: Please read through the full Opal terms of use (PDF, 679.9KB).

Important information for Opal card users.

One card, one person: Only one person per Opal card, contactless payment card or linked device.
Minimum balance requirements: There are minimum balances when travelling with an Opal card, it depends on the type of card and the mode of transport.
Proof of entitlement: You must carry the correct proof of entitlement card when travelling on Concession and Gold Senior/Pensioner Opal cards or if you are an eligible secondary student travelling on a Child/Youth fare.
Concession status changes: If your concession status changes, you need to ensure you are travelling on the correct fare.
Tap on and tap off:
- For your trip to be valid, you must tap on when you get on a service or enter the station, wharf or stop.
- You must tap off when you step off a service or leave a station, wharf or stop, if you do not you will be charged the default fare.
- You have one hour to return to tap off. (Trips that include transfers between Sydney Metro, Sydney Trains and/or NSW TrainLink Intercity services are considered a continuous journey. No need to tap off and on again between services, and you’ll be charged a single fare.)
Journey time limits:
- There are maximum journey time limits between when you tap on and tap off.
- Once you go past the time limit, you can be charged for two fares when you tap off.
Read more: Please read through the full Opal terms of use (PDF, 679.9KB).

See also