Skip to main content

Ex-members of Defence Force with a disability

Ex-members of Defence Forces Transport Concession Entitlement Card

If you have an Ex-member of Defence Forces Transport Concession Entitlement Card, you are entitled to free travel on most public transport in NSW. Free travel is not available on private ferries, event shuttle buses, chartered bus services and Great Southern Rail services.

You must carry your Ex-member of Defence Forces Transport Concession Entitlement Card as proof of entitlement, or you may be fined.


You are eligible to apply for an Ex-Member of Defence Forces Transport Concession Entitlement Card, if you meet the following criteria:

  • You are residing permanently in NSW; and
  • You are a war veteran from Australia, New Zealand or a WW2 Allied Nation with reciprocal pension rights with Australia; and either
    • You have been rated by the Department of Veterans' Affairs (DVA) as having a service-related disability of 10 per cent or greater under the Veterans’ Entitlements Act 1986 (Cth) for which you receive a disability pension; or
    • You receive periodic payments or have received a lump sum payment from DVA for permanent impairment compensation and your overall impairment points determined under the Military Rehabilitation and Compensation Act 2004 (Cth) for injuries or diseases related to overseas warlike or non-warlike service are at least 10 points.

Warlike and non-warlike service is as defined in the determinations made under paragraphs 6(1)(a) and 6(1)(b) of the Military Rehabilitation and Compensation Act 2004 (Cth).

To apply for your Transport Concession Entitlement Card, you need to:

  1. Apply on the Transport Concession Entitlement Card website.
  2. Select the entitlement type ‘Veteran Concession’
  3. Enter your DVA file number (using capital letters without any spaces e.g. NNN12345)
  4. If more than one family member is applying, enter your Unique Identification Number (UIN) provided by DVA
  5. Complete the online application. You will receive a free travel Opal card at the same time.

When your eligibility is confirmed, your card will be mailed to you within 8-10 working days. The Ex-Members of Defence Force Transport Concession Entitlement Card is issued free of charge.

If you are found to be ineligible, you will be advised when applying.

The Ex-Members of Defence Force Transport Concession Entitlement Card is valid for up to three years or until your entitlement ceases (e.g. if you move interstate).

It's free to renew your Transport Concession Entitlement Card.

To renew:

  1. Visit the Transport Concession Entitlement Card website.
  2. Select the entitlement type and enter your DVA file number (using capital letters without any spaces e.g. NNN12345).
  3. Enter your personal details exactly.
  4. Complete the online application.

If your Transport Concession Entitlement Card has been lost or stolen, you can apply for a replacement card online or call 131 500. A card replacement fee may apply.

Ticket options

Transport Concession Entitlement Card holders

In the Opal network present your Transport Concession Entitlement Card to transport staff for free travel. If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket.

To be able to open gates at train stations and ferry wharves without staff, you can use a free travel Opal card. It is optional and for convenience. It is not a requirement for free travel.

If you already have your Transport Concession Entitlement Card, contact us via the Concessions feedback form or call 131 500 to get your free travel Opal card.

If you are applying for a new Transport Concession Entitlement Card, on the Transport Concession Entitlement Card website you will automatically receive a free travel Opal card at the same time. You will need your DVA number for the application.

The free travel Opal card is valid for five years or until your entitlement ceases.

Sydney Airport train stations

Eligible ex-members of defence are entitled to a Concession Sydney Airport station access fee.

If travelling with an approved attendant, they will need to pay the Adult Sydney Airport station access fee.

You will need to show your proof of entitlement to staff, and both pay at the airport train station ticket gates.

Transport Concession Entitlement Card holders

If you have an Ex-Member of Defence Forces Transport Concession Entitlement Card you are entitled to free travel on privately-operated regular route local bus services.

Other privately owned and operated services may offer concessions at their own discretion. Check with local transport operators before you travel.

Free trips on NSW TrainLink Regional services

If you reside outside the Sydney and Newcastle suburban areas, you are entitled to three return or six single free trips on NSW TrainLink Regional services, each calendar year, for travel within NSW or the portion of an interstate journey.

When travelling interstate with your free journeys, you will need to pay the applicable fare from the NSW border to the interstate destination.

Once these free journeys have been used, you and your attendant must pay for Adult fares.

Concessions do not apply when booking sleeping berths.