Get an Opal card

How to get an Opal card
Depending on which card you need, there are a number of ways to get an Opal card. Adult and Child/Youth Opal cards are available over the counter from most retailers, including most convenience stores and newsagents, while concession cards must be applied for online, or over the phone.
There is no charge for an Opal card, however the minimum value is $10 for an Adult Opal card and $5 for a Child/Youth Opal card. You can use the minimum value to pay your fare for travel on public transport within the Opal network.
You can get these Opal cards:
- over the counter from more than 2,100 Opal retailers.
- on the Opal website
- at selected Transport Customer Service Centres
- at selected Service NSW locations
- Find out more about Adult Opal cards
You can get these Opal cards:
- over the counter from more than 2,100 Opal retailers. Find a location on the Opal retailers map
- on the Opal website
- at selected Transport Customer Service Centres
- at selected Service NSW locations
- Find out more about Child/Youth Opal cards
You will need to provide your proof of entitlement card and information about your eligibility. You can get these Opal cards:
- on the Opal website
- by calling 13 67 25 (13 OPAL).
Tertiary students
The Concession Opal card is available for eligible students at participating tertiary institutions in NSW.
See the full list of participating universities and tertiary institutions.
You'll need to give your consent for your institution to share your details with Transport for NSW.
Find out more.
Apprentices and trainees
First you'll need to apply for a Transport Concession Entitlement Card. Then with your TCID number handy apply online for your Concession Opal card or call 13 67 25 (13 OPAL) 24 hours, 7 days a week.
Find out more.
Job seekers and other approved Centrelink customers
Before applying for your Concession Opal card, you need to have successfully applied for a Transport Concession Entitlement Card, as you must have both cards to travel.
Find out more, including how to apply online.
You will need to provide your proof of entitlement card and information about your eligibility. You can get these Opal cards:
- on the Opal website
- by calling 13 67 25 (13 OPAL)
Make sure you have your NSW or ACT Seniors, Pensioner Concession or NSW War Widow/er card handy to confirm your eligibility.
Interstate seniors
If you’re a senior coming from interstate with an Australian State or Territory Government issued Seniors Card and don’t hold a Pensioner Concession card, you cannot apply online or by phone. Interstate Seniors Card holders (except from the ACT) can apply for a Gold Opal card by printing the Interstate Seniors application form (pdf 271KB) and following the instructions provided. You will need to apply 2-3 weeks before travelling to NSW.
Asylum seekers
If you're an eligible asylum seeker you can apply online.
Find out more about how to apply.
For help in your language:
- download a translated factsheet
- call the Translating and Interpreting Service on 131 450.
For all the eligibility and application information, visit the School Transport Subsidy Scheme website.
The free travel Opal card is available for eligible ex-members of the Defence Forces or people that hold a Vision Impaired Person's (VIP) Travel Pass.
You will need to provide your proof of entitlement card and information about your eligibility.
Veterans
Eligible ex-members of the Defence Forces can apply for a free travel Opal card by emailing concessions@transport.nsw.gov.au with ‘Ex-Defence’ in the subject line. You will need to provide your name, address and date of birth.
If you’re an eligible ex-member of the Defence Forces with a disability, you can apply for a Transport Concession Entitlement Card and free travel Opal card online.
Other eligible ex-members of the Defence Forces, download the Ex-Defence Force Travel Pass application form, fill it in and send it, with two passport-sized photographs, to:
Transport for NSW
PO Box K659
Haymarket NSW 1240
Vision impaired
If you hold a Vision Impaired Person's Travel Pass, you can apply for a free travel Opal card by calling 131 500.
Find out more about applying for a Vision Impaired Person’s Travel Pass. Remember your application must be completed by an ophthalmologist (or an optometrist in rural and regional areas).