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Activate an Opal card

If you applied for a new or replacement Opal card online or over the phone, you will need to activate it if you added value to the card.

Once it has arrived in the mail, you can activate it online.

Activate your Opal card online

  1. Log in to your Opal account
  2. Locate your Opal card. You will see an ‘Activate card’ link over your new card
  3. Click/tap on the link, check the card number and enter the security number on the back of your card
  4. If you added money when ordering the card, tap on after 60 minutes and within 60 days to transfer the balance to the card.

Tap on within 60 days to access the balance

Once you have activated your card, you will need to wait 60 minutes for your balance to become available.

You then need to tap on at an Opal reader within 60 days to transfer the balance onto the card.