Vision Impaired Person
If you have a Vision Impaired Person's Travel Pass, you and your approved attendant are entitled to free travel on public transport in NSW.
Your attendant and/or your guide dog can travel with you for free if your pass or Opal card is marked "Plus Attendant".
You must carry your Vision Impaired Person's Travel Pass as proof of entitlement, or you may be fined.
Free travel is generally not available on private ferries, event shuttle buses, charter bus services or Great Southern Rail services.
In the Opal network, present your Vision Impaired Person's (VIP) Travel Pass to transport staff for free travel.
To be able to open gates at train stations and ferry wharves without staff, you can apply for a Free travel Opal card. It is optional and for convenience. It is not a requirement for free travel.
You must carry your Vision Impaired Person's (VIP) Travel Pass as proof of entitlement. If you do not have your proof of entitlement, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket.
How to get your free Opal card
- To apply, call 131 500 quoting your name, address and date of birth
- Replacement free travel Opal card, call 131 500. A replacement fee may apply
The free travel Opal card is valid for five years or until your entitlement ceases.
You can also apply for the free travel Opal card when applying for a new or replacement Vision Impaired Person’s Travel Pass.
Sydney Airport train station access fee
With a Vision Impaired Person's Travel Pass you will not need to pay the Sydney Airport station access fee when travelling with to or from the airport train stations.
However, your attendant will need to pay the Concession Sydney Airport station access fee at the airport station ticket gates.
On NSW TrainLink Regional services, you are entitled to free travel and concession fares.
- one return free trip or two one-way free trips in First or Economy class on Regional services each calendar year within NSW only
- concession fares in First or Economy class on Regional services within NSW
- concession fares from the NSW border to your interstate destination when travelling on NSW Trainlink Regional services.
Concessions do not apply when booking sleeping berths.
Your attendant and/or your guide dog can travel with you for free if your VIP Travel Pass is marked "Plus Attendant".
You need to present your pass at any NSW TrainLink ticket office or accredited travel agency when you book and before you travel. Read more on how to book your NSW TrainLink ticket.
Other privately owned and operated local services may offer free travel or concessions at their own discretion. Check with local transport operators before you travel.
Vision Impaired Person’s (VIP) Travel Pass
You are eligible to apply for a Vision Impaired Person’s Travel Pass if you meet the following criteria:
- You are a permanent resident of NSW.
- You have been assessed by an ophthalmologist (or optometrist in rural and regional areas) as having one of the following:
- Visual acuity on the Snellan Scale less than 6/60 in both eyes while wearing the appropriate optical correction (glasses or contact lenses).
- The field of vision constricted to 10 degrees of arc in the better eye, irrespective of corrected visual acuity.
- The combination of visual defects results in the same visual impairment as that which occurs in the above two conditions.
- Download and complete the VIP Travel Pass application form (pdf 255KB).
- Attach two colour passport-sized photos.
Submit to the Transport Concessions Office, either:
- Post to the Transport Concessions Office. Address details are on the application form.
- email firstname.lastname@example.org with VIP Travel Pass into the subject line for quicker processing.
The Vision Impaired Person's Travel Pass is issued free of charge and is valid for three years.
You can apply for a free travel Opal card on the same form.
For replacement Vision Impaired Person's (VIP) Travel Pass, call 131 500. A replacement fee may apply.