Planning an accessible trip

Use the Trip Planner to find accessible trips on public transport. You can filter results to show wheelchair-accessible vehicles and stops only:

1. Select the Filter button or the wheelchair icon from the trip results panel.
2. Tick the Accessible services only checkbox.
3. Click Apply to update your results.

Your trip results will show only:

• Wheelchair-accessible vehicles and stops
• Interchanges without known lift or escalator outages

Note: Filtering by accessible services may reduce the number of trip options shown.

You can also:

• Get real-time service information and view route maps
• Save your favourite trips
• Copy and share a link to your trip plan

See the Trip Planner help page for more instructions.

You can see accessible services from your departure stop:

• Search for your stop, station or wharf in the Trip Planner
• Select the wheelchair icon on the departure board to filter results
• View real-time departures of accessible vehicles from that stop

• Check maps and facilities - View bus network maps, or view routes in the Trip Planner. Look up your stop, station or wharf to check facility information like lifts, toilets and exits
• Check service alerts - Check upcoming trackwork and travel alerts before you travel. Allow extra time if lifts or toilets are out of order.
• Bring support - Travel with a carer or companion if you need help.
• Ask staff for help - Talk to staff about your trip plan or boarding needs.

Mobility aids (such as wheelchairs, scooters, walking frames, prams and strollers) can safely board and travel on:

• all metro and light rail services
• most trains, buses, and ferries

If you are travelling with a wheelchair or scooter, check that it fits the mobility aid specifications for public transport.

Assistance animals are permitted on all public transport in NSW.

• You may be able to for concession fare. Check if you are eligible and get an Opal card. Always carry your proof of entitlement card and your Opal card.
• If you have a Companion Card, your carer or companion can travel free on public transport when they travel with you.

Most public transport in NSW is accessible. Each mode of transport has different considerations for accessible travel.

Check the features and travel tips for each mode:

• Accessible metro travel
• Access to train travel
• Access to NSW TrainLink Regional trains and coaches
• Accessible bus travel
• Accessible ferry travel
• Accessible light rail travel