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123196 regional booking information

Booking information

How to buy tickets and managing your travel with NSW TrainLink Regional services.

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Booking and managing your trip

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Regional tickets and fares

Fare options, travel classes and concessions.

A man and a woman sit close together on a couch, using a laptop to plan a trip.

How to book a ticket

Buy a ticket online, over the phone or with a registered sales agent.

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Changes and cancellations

How to change or cancel your booking including fees and refunds.

Three men travel together on a regional coach, smiling while seated onboard.

Group bookings

Organise travel for tour groups, school excursions and other large parties.

An NSW TrainLink employee assists a customer by showing information on a mobile phone.

How early you can book

Some trips need to be booked closer to the travel dates.

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Sleeper cabins

Book early for the best availability.

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Getting ready for travel

A customer sits onboard an NSW TrainLink regional train while using a laptop

Preparing for your trip

Rules for travelling and getting ready for your NSW TrainLink trip.

A customer using a wheelchair boards an NSW TrainLink train via a ramp with assistance from an employee.

Accessible travel

Find out what special assistance are available on regional services.

Two customers speak with an NSW TrainLink employee at a ticket and information counter.

Service disruptions and replacement coaches

What to expect if your NSW TrainLink train is disrupted or replaced by a coach.

Passengers waiting at the station with luggage.

Offers

Explore discounts and the best fare for your trip.

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Regional bookings

Book a regional trip

Book a trip with NSW TrainLink

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On your journey

What you can bring
Safety and security
Travelling onboard

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Transport pays respect to Elders past and present, and recognises and celebrates the diversity of Aboriginal peoples and their ongoing cultures and connections to the lands and waters of NSW.

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