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transportnsw.info

Safety and security

Choose a transport mode below for more information about safety and security onboard those services, at stops, stations or wharves, what to do if you feel unwell, how to use emergency help points or get access to CCTV footage and more.

Transport for NSW has partnered with Cisco Systems Australia to trial the use of Artificial Intelligence and WiFi technologies on CCTV cameras at specific Sydney CBD and Newcastle locations to enable Transport to deliver a safe, efficient and enhanced transport experience. Find out more about the trial.

On metro and train

Rules and guidelines for accessing stations and travelling by metro and train.

On buses

Safety tips for waiting at bus stops and travelling on regular bus services.

On ferries

Rules when on wharves and on board ferries.

On light rail

Safety at light rail stops and when travelling on light rail services.

Regional trains

Additional safety advice and rules for long distance train services across NSW.

Taxi safety

Vehicle requirements and secure taxi ranks in Sydney and across NSW.

Level crossing safety

Safety at designated level crossings including penalties for being on the tracks illegally.

Mobility aid specifications

Wheelchair, scooter and pram requirements when travelling on public transport.
Mothers with prams and small children seated on a train

Travelling with children

Using public transport services with prams, infants and young children.