Feedback, questions and complaints
Send us your questions, suggestions, feedback or complaints by selecting the most suitable option below:
- Trains (Sydney and Intercity)
- Buses
- Ferries
- Light rail
- Regional trains and coaches feedback
- Regional booking enquiries
- Point to point transport (taxis, hire cars, and rideshare)
- Opal
- Tickets and fares
- School Student Transport Scheme (SSTS)
- Website
- Apps
- General (anything else)
Transport for NSW policies for handling complaints and feedback