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Feedback, questions and complaints

Send us your questions, suggestions, feedback or complaints by selecting the most suitable option below:

Transport services

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Transport for NSW policies for handling complaints and feedback

Report a safety or security concern

By reporting security incidents, unattended items or suspicious behaviour, you can help us respond to any immediate problems and make it safer for everyone. Contact the National Security Hotline on 1800 123 400.

In emergency situations, please call 000.