Send us your questions, suggestions, feedback or complaints by selecting the most suitable option below:

To report graffiti, rubbish or other cleanliness issues, please select the transport mode below and in the relating to field, please select the most relevant term such as 'Graffiti' or 'Litter and cleanliness' to ensure that your feedback reaches the right people as soon as possible.

• Metro
• Trains (Sydney and Intercity)
• Buses
• Ferries
• Light rail
• Regional trains and coaches feedback
• Regional booking enquiries
• Point to point transport (taxis, hire cars, and rideshare)
• On Demand (bus, ferry and eBike)
• Opal card or account enquiries
• Tickets and fares
• Concessions
• Website
• Apps
• General (anything else)

Transport for NSW policies for handling complaints and feedback