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Travelling with prams and young children

It’s free to take a pram or stroller on public transport. Children aged three years and under travel free and don’t need a ticket. Children aged 4-15 (inclusive) pay child fares. You can plan an accessible trip using the Trip Planner.

There are some important safety measures to be aware of when travelling with prams and young children:

  • Strap your child in securely and hold on to your pram.
  • Apply the pram’s parking brake and park parallel to the edge of the platform, footpath or water’s edge.
  • Stand behind the line on platforms and away from the curb at bus stops.
  • Board with the pram in front, lifting the front wheels over the gap.   
  • Place prams out of the way of other passengers or staff.
  • When young children are not in the pram, hold their hands when getting on and off public transport or on escalators and stairs.
  • Where available, use the lift or ramp to get to and from platforms, stops and wharves.
  • Keep children seated and close to you when waiting for and when on board public transport
  • Never leave a pram or children unattended.

If you have any concerns or need assistance, ask transport staff.

Safety tips for each mode

Sydney Metro is a fully accessible railway.

All metro stations are accessible via lifts. Metro trains are accessible for passengers travelling with a pram and  all carriages are single-deck.

There is level access between platforms and carriages for prams and strollers. This means no ‘step’ into a carriage.

Metro platforms have automated screen doors that keep people and objects away from the tracks. Flashing lights and sounding chimes let you know when metro doors are opening and closing.

Each carriage has two multi-purpose areas for prams, luggage and bikes. If you need assistance you can approach staff or use a video help point at a metro station.

Board the train near the guard's compartment so staff can see that you and your child or children are safely on board before signalling to close the train doors.

Regional trains

On Regional trains, baby strollers, prams and capsules are classed as hand luggage.

You may be required to fold up your pram and store it in the appropriate area.

Each Regional train has a fold down baby change table. Onboard staff can show you where it is.

Find more information about family fares and travelling with children on regional services.

Some buses can be lowered by the driver so they are closer to the kerb. If needed, the bus driver can also extend the accessible ramp to help passengers board the bus.

Accessible buses have specific accessible areas for prams and wheelchairs near the front of the bus, which will allow children to remain in the pram while on board.

If the accessible door is the centre door, you will need to advise the driver that you wish to board via the centre door.

The bus driver will wait until you have boarded, the pram is secure and you are safely seated before moving.

When securing your pram:

  • Ensure you have the pram secured and children strapped in with the pram brake on.
  • The front of the pram must be facing towards the back of the bus and be in firm contact with the panel or bar behind it.
  • Attach the tether or restraining device provided through the pram handle as high as possible for maximum stability.
  • Remove all shopping, luggage or items that are hanging from the pram handles so the pram does not fall over. You can place them in the luggage rack, hold them or place them under your seat.

You'll need to fold your pram or stroller and store it in the luggage rack if:

  • The bus driver advises that there is not enough space on board the bus to safely park the pram.
  • It is not a wheelchair accessible bus.
  • The designated accessible area is already occupied or it is required throughout the trip.

In those circumstances, you will need to fold the pram away and store it out of the way of others and find a seat. The children in your care will need to be seated with you. It is not safe to stand and carry a child while the bus is moving. Alternatively, you can wait for the next accessible bus.

Follow instructions from the crew, who will ensure that you are safely on board.

  • Always supervise children on wharves and ferries.
  • If they are not in a pram always hold their hand or guide them to use the handrails when moving across the gangway or on board.
  • Remain seated on board – the ferry can move and sway if water conditions change.
  • Do not sit on the bow or the side of the ferry.
  • Do not lean out of the windows or stand on seats.
  • Do not sit children on the rails or on your shoulders.

If you have any concerns or need assistance, ask transport staff to assist.

If the service is crowded, it may not be safe to board the light rail. You may need to wait for the next service.

  • When young children are not in the pram, keep them close to you and hold their hand when boarding.
  • When on board, hold onto young children as light rail services can move suddenly.

Do not enter the rear or front single doors with a pram.

Check accessibility at your station, stop or wharf

Find out if your station, stop or wharf is accessible for prams and has baby changing facilities.