Pensioner Travel Vouchers

You can use your vouchers for free travel on NSW TrainLink Regional services in Economy Class within regional NSW. This includes up to four one-way trips or two return trips annually.

• Upgrade to First Class: Upgrading from Economy to First Class using a Pensioner Travel Voucher will greater of:
  • $10, or
  • the fare difference between Economy and First Class Adult concession fares.
• Sleeping berths: Additional charges apply if you need a sleeping berth.
• Interstate travel: Pay 50% of the Economy or First Class fare for the portion of your trip beyond NSW.
• Connecting services: You can travel on a Sydney Trains service at no extra charge as long as you book it with your ticket.

First-time registration

Before your first booking, you must register your concession card with NSW TrainLink. You only need to do this once. Call 13 22 32 to register.

Booking online

Once you've registered your card, you can book online anytime.

1. Choose a one-way or return trip.
2. Enter your origin, destination and travel dates.
3. Select your concession type (for example, NSW/ACT Pensioner with Travel Voucher), then enter your Concession ID and family name.
4. Search for available trips, choose one, and pay with a credit or debit card.

You’ll receive your ticket by email. When travelling, show your ticket on your mobile. 

Booking by phone

You can also book over the phone by calling 13 22 32.

Remember: Always carry your concession card when you travel, as the onboard crew will need to check it.

NSW TrainLink tracks your Pensioner Travel Vouchers. Call 13 22 32 anytime to check how many you have left.

When all four vouchers have been used, you can still take advantage of other travel concessions, such as:

• $2.50 per journey segment with the Country Pensioner Excursion ticket for booked NSW TrainLink Regional services.
• $2.50 all-day travel with the Regional Excursion Daily ticket on local buses.
• Half-price fares on NSW TrainLink Regional services.

Check NSW TrainLink fare rules for pensioners.

Find out more about eligibility and travel concessions for holders of: