Pensioner Travel Vouchers
A Pensioner Travel Voucher provides free and discounted travel on NSW TrainLink Regional services to eligible pensioners and seniors within NSW.
If you hold a NSW or ACT Pensioner Concession Card or a NSW Veteran Gold Card marked ‘war widow’ you are entitled to four Pensioner Travel Vouchers each calendar year for travel within regional NSW.
You can use Pensioner Travel Vouchers for free travel on NSW TrainLink Regional services in Economy Class within regional NSW. You can use them for four one-way trips annually or two return trips annually.
To upgrade to First Class, you will only need to pay 15% of the full adult peak season fare (a minimum $10 trip fee applies).
If you require a sleeping berth, there will be an additional charge.
If your trip takes you over the NSW border, you pay 50% of the relevant Economy or First Class fare for the interstate portion of your trip.
You can catch a Sydney Trains or NSW TrainLink Intercity service to get to or from your NSW TrainLink Regional service at no extra charge as long as you book it with your NSW TrainLink Regional service.
If it is your first booking, you will need to register your concession card with NSW TrainLink. You only need to register your concession card once, and you can do this by calling 13 22 32.
Once you've registered your card, you can book online anytime.
Booking online is quick, easy and secure:
- Choose a one way or return trip.
- Search for your origin, destination and choose your travel dates.
- Select your concession type eg NSW / ACT Pensioner with Travel Voucher and enter your Concession ID and Family name.
- Click ‘search’
- Select a trip that suits you, enter your details and pay with a credit or debit card.
You will receive your ticket via email. When it’s time to travel, simply present your ticket on your mobile.
You can also book over the phone by calling 13 22 32.
Please remember to carry your concession card when you travel as the onboard crew will need to check it.
NSW TrainLink keeps track of your Pensioner Travel Vouchers. You can call 13 22 32 whenever you want to check how many Pensioner Travel Vouchers you have left.
When all four have been used, you can still take advantage of other travel concessions, such as:
- $2.50 all day travel with the Country Pensioner Excursion ticket for booked NSW TrainLink Regional services
- $2.50 all day travel with the Regional Excursion Daily ticket on local buses
- Half price fares on NSW TrainLink Regional services.
Check NSW TrainLink fare rules for pensioners.
Find out more about ticket eligibility and travel concessions for holders of:
Victorian Pensioner Concession Card holders are not entitled to apply for NSW Pensioner Travel Vouchers.
Under Public Transport Victoria’s new opt-in voucher program, vouchers issued from 2020 onwards are only available for off-peak journeys wholly within Victoria and not as part of an interstate journey (except for travel to Albury, Mount Gambier and Deniliquin). These off-peak travel vouchers are therefore not valid when travelling interstate on NSW TrainLink services.
Until the end of 2022, NSW TrainLink sales agents are able to accept the previous Victorian Pensioner Travel Vouchers as payment for the Victorian portion of a fare when travelling interstate on NSW TrainLink services. Please note that you will still need to pay for the NSW portion of the fare when using a Victorian Pensioner Travel Voucher.