Booking restrictions
Book a seat on NSW TrainLink Regional services
For most services, you can book 6 months in advance. However, other trips need to be booked closer to the travel dates.
When booking a short trip on a long distance service, often this needs to be done closer to the departure date. If there is a restriction and you try to book too far in advance, you may receive a "service not available" message in the online booking system.
Check for any restrictions that may apply to you and reserve your seat online during the booking window. If you have further issues, call 13 22 32 for assistance.
All other bookings can be made 6 months or 180 days in advance.
North Coast region services
Here are the booking windows that apply when reserving seats on services between Sydney and Casino.
| Travel between | Book |
|---|---|
| Sydney and Broadmeadow | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
Here are the booking windows that apply when reserving seats on coach services between Casino and Brisbane.
| Travel between | Book |
|---|---|
| Local journeys between Casino and Tweed Heads and from Surfers Paradise and Casino to Robina and Brisbane | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
Trips between Sydney, Strathfield, Hornsby, Gosford, Wyong and Fassifern cannot be booked on long distance services.
This applies to bookings in both directions. Use the Trip Planner for alternate travel options.
North West region
Here are the booking windows that apply when reserving seats on services between Sydney, Armidale and Moree.
| Travel between | Book |
|---|---|
| Sydney and Broadmeadow | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
Trips between Sydney, Strathfield, Hornsby, Gosford, Wyong and Fassifern cannot be booked on long distance services.
This applies to bookings in both directions. Use the Trip Planner for alternate travel options.
Western region services
The following restriction applies to bookings in both directions.
| Travel between | Book |
|---|---|
| All journeys between Sydney and Lithgow | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
| Travel between | Book |
|---|---|
| All journeys between Sydney and Lithgow | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
This applies to bookings in both directions. Use the Trip Planner for alternate travel options.
Trips between Sydney, Strathfield, Parramatta, Blacktown, Penrith, Katoomba and Mount Victoria cannot be booked on long distance services.
This applies to bookings in both directions. Use the Trip Planner for alternate travel options.
Southern region services
Applies to bookings in both directions on XPT - CLK 621, 622 and 623, 624.
| Travel between | Book |
|---|---|
| Sydney and Moss Vale | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
Trips between Sydney and Campbelltown cannot be booked on long distance services. Use the Trip Planner for alternate travel options.
| Travel between | Book |
|---|---|
| Sydney, Mittagong, Bowral and Moss Vale | 7 days prior to travel |
| All other journeys | 11 months prior to travel * |
Trips between Sydney and Campbelltown cannot be booked on long distance services.
Use the Trip Planner for alternate travel options.
* Where booking restrictions are shown as 11 months prior to travel, customers who book online will be restricted to 180 days prior to travel.