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Southwest Metro now open

Transport for NSW Metro passenger holding signage inside carriage.

The new metro connects Bankstown, southwest Sydney and the CBD with the existing Sydney Metro network to the northwest on one continuous 66-kilometre line.

Passengers at Bankstown, Punchbowl, Wiley Park, Lakemba, Belmore, Campsie, Canterbury, Hurlstone Park, Dulwich Hill and Marrickville stations now have access to frequent metro services.

Services run:

  • every 4 minutes during weekday peak periods
  • every 5 minutes during the day
  • every 10 minutes in the evenings and on weekends.

During the first weekend of operation, Saturday 31 October and Sunday 1 November, services are running every 7 minutes to help manage increased demand.

Faster journeys across Sydney

The Southwest Metro provides faster journeys and direct connections to more destinations across Sydney.

Expected travel times include:

  • Bankstown to Central: 28 minutes, saving 6 minutes
  • Marrickville to Gadigal: 12 minutes, saving 12 minutes
  • Campsie to Macquarie University: 44 minutes, saving 17 minutes
  • Lakemba to Victoria Cross: 37 minutes, saving 24 minutes
  • Canterbury to Chatswood: 31 minutes, saving 23 minutes.

The new metro provides around 50% more passenger capacity than the former T3 Bankstown Line.

Upgraded and more accessible stations

Stations along the Southwest Metro have been upgraded with modern metro infrastructure, including platform screen doors, new lifts, improved customer information systems and enhanced security technology.

Wiley Park, Dulwich Hill, Hurlstone Park, Punchbowl and Canterbury stations are now accessible by lift for the first time.

These upgrades improve access for people with disability or mobility issues, as well as families travelling with prams.

Due to the complexity of retrofitting 130+ year old curved platforms, the boarding conditions along the Southwest are more variable than the rest of the M1.  

Passengers are advised to take extra care when getting on or off this section of the metro. If passengers require help to get on or off, there are help points located on station platforms with staff available to provide assistance, including the use of accessible boarding ramps if required.

What to expect

The opening follows more than two years of work, 30,000 kilometres of testing and more than 6,000 timetabled test runs.

Some minor issues may occur as services get underway.

Additional staff are available throughout the network during this opening period to provide information and assistance.

Passengers can also contact staff via one of the 58 new help points located at each Southwest station if they require assistance.

As an additional safety measure, 6 of the 360 platform screen doors will remain temporarily closed at four stations. Customers will be directed to alternative doors when boarding on and off the train.

Customers will be able to travel by metro instead of Southwest Link buses. However, Southwest Link buses will continue to operate on the morning of Friday 30 October and will remain in place until further notice.

Opening celebrations will be held at Bankstown Metro Station and Dulwich Hill Metro Station on Sunday 1 November from 10am to 1pm.

Plan your journey

Service information is available at stations. You can also check updated journey information and plan your trip at transportnsw.info.