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Wi-Fi hotspots

man using mobile phone

There is free Wi-Fi available on selected ferries in Sydney and on some train stations on the Central Coast Line as part of a trial

Using Wi-Fi on the ferry

Most Sydney Ferries services provide free Wi-Fi, operated by Tomizone, powered by Telstra 3G network.

The service is free for limited sessions, with longer browsing sessions or higher data limits available for a small cost.

As with the 3G network on land, there may be a dip in service levels as the signal switches between transmission towers. Shorts delays have been experienced at:

  • The Heads, Manly
  • McMahons Point
  • Balls Head/Ballast Point (Waverton/Balmain)
  • Kirribilli
  • Garden Island.

Free Wi-Fi is limited to one morning and one afternoon session per device per day.

Follow these steps for a free 45 min session or 30MB free data allowance – whichever comes first.

  1. Turn on your device’s Wi-Fi connection. Select tomizone@sydneyferries and connect. Your device should say ‘connected’ once you have done this.
  2. Open your web browser, visit any webpage and you will be redirected to a welcome page.
  3. Read and accept the terms and conditions on the welcome page.

Customers who are having ongoing issues or need technical support should email or call the Tomizone support number on 1300 881 862 (open 7 days a week, 24 hours a day).

Please note, ferry crews are unable to assist with troubleshooting.

About the Central Coast Wi-Fi trial

Under the trial, Transport NSW Free Wi-Fi will be rolled out to 19 stations between Hornsby and Wyong on the Central Coast Line.

Find out more

About the Nambucca Heads Wi-Fi trial

Free Wi-Fi is now available at Nambucca Heads Station as part of a trial to improve internet connectivity for public transport customers in regional NSW.

Find out more