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Wi-Fi hotspots

man using mobile phone

There is free Wi-Fi available on selected ferries in Sydney.

Using Wi-Fi on the ferry

Most Sydney Ferries services provide free Wi-Fi, operated by Tomizone, powered by Telstra 3G network.

The service is free for limited sessions, with longer browsing sessions or higher data limits available for a small cost.

As with the 3G network on land, there may be a dip in service levels as the signal switches between transmission towers. Shorts delays have been experienced at:

  • The Heads, Manly
  • McMahons Point
  • Balls Head/Ballast Point (Waverton/Balmain)
  • Kirribilli
  • Garden Island.

Free Wi-Fi is limited to one morning and one afternoon session per device per day.

Follow these steps for a free 45 min session or 30MB free data allowance – whichever comes first.

  1. Turn on your device’s Wi-Fi connection. Select tomizone@sydneyferries and connect. Your device should say ‘connected’ once you have done this.
  2. Open your web browser, visit any webpage and you will be redirected to a welcome page.
  3. Read and accept the terms and conditions on the welcome page.

Customers who are having ongoing issues or need technical support should email help@tomizone.com or call the Tomizone support number on 1300 881 862 (open 7 days a week, 24 hours a day).

Please note, ferry crews are unable to assist with troubleshooting.