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Norwest On Demand service

Earn up to $2 travel credit every time you transfer between Opal and On Demand services in Norwest within 60 minutes. Find out more about Opal Connect.

On Demand services for the Norwest are run by CDC Hillsbus' MetroConnect.

On Demand buses can pick you up from an agreed point near home and drop you off at Norwest Station, Bella Vista Station or Hills Showground Station, making it easier to connect with the Sydney Metro.

Find out more at metroconnect.

Additional hubs

New hubs introduced to assist with essential travel in response to COVID-19 on the MetroConnect service include:

  • Norwest Private Hospital
  • Circa Retail Shopping Centre


Book a trip when you are ready to travel via the Hillsbus MetroConnect app.

After you book you will receive a booking confirmation and an estimated pick-up and drop-off time at an agreed location.

Bookings are subject to availability.

Download the app:


A one-way trip is equivalent to Opal peak and off-peak bus fares.


Distance Peak Off peak
0 - 3 km $3.20 $2.24
3 - 8 km $3.79 $2.65
8+ km $4.87 $3.40


Concession fare eligibility: concession card holders, including pensioners, seniors, students and apprentices.

Distance Peak Off peak
0 - 3 km $1.60 $1.12
3 - 8 km $1.89 $1.32
8+ km $2.43 $1.70

Free travel entitlements are available with a Vision Impaired Person's Travel Pass, NSW Blinded Soldier Pass, WW1 Veteran's Widows Pass and Ex-Defence card. Please notify CDC Hillsbus of your entitlement at the time of booking. Conditions apply.

Hours of operation

Monday to Friday

Morning service: 6am–11am

Afternoon service: 3pm–8pm

Saturday No service
Sunday No service
Public holidays Services run on NSW Public Holidays that fall on weekdays.

What is travel credit?

With Opal Connect, you can earn up to $2 in travel credit every time you transfer within 60 minutes between Opal and On Demand services in Norwest.

You will need an Opal Connect account to start earning travel credit. Sign up for an Opal Connect account, link your Opal card and add a payment card. Then download the MetroConnect app from the App Store or Google Play and log in using your Opal Connect account username and password.

Once you've completed these steps, any travel credit you earn will be added to your Opal Connect account. When you have accumulated enough credit, you can use it to pay for your next On Demand trip.

For more details, see the Opal Connect travel credit help page.


The Norwest On Demand service area covers Glenwood, Kellyville and Bella Vista, including Bella Vista, Norwest and Hill Showground Metro Stations.

Download a printable PDF of this map (pdf 1.9MB)