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Site accessibility

If you are looking for information about accessible public transport see accessible travel.

We are committed to making available to the widest possible audience by conforming to Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content user friendly and accessible to everyone, including people with disabilities or people using assistive technologies such as screen readers.

To ensure this site meets accessibility standards, we carry out user-testing with a wide range of people, covering varied accessibility needs (mobile, cognitive, auditory and visual) and this helps us to improve the user-experience for everyone. We test on assistive devices and software such as screen readers and magnifiers.

Vision Australia was engaged to audit the website ( and we are proud to report that with the exception of our interactive maps, the site satisfies all Level AA success criteria of WCAG 2.0.

Maps provide a visual representation of the trip plan results. Some elements on the map are not keyboard or screen reader accessible, so have a text alternative elsewhere on the website.

If you have any questions or comments about our accessibility statement or if you have problems accessing information or functions on this site, please contact us.

Skip to content

Text-only browsers or browsers with CSS turned off will see a "Skip to content" link at the top of the page to allow users to jump directly to the content on a page, bypassing the header and site navigation sections.

Screen customisation

We also know that some users want to customise their experience by changing their computer setup. This could be changing the size of the font, the contrast between colours, or using additional assistive technologies such as screen readers. BBC My Web, My Way has some great videos on how to use the accessibility features of your computer or additional assistive technology.

This website contains information in PDF (Portable Document Format) which are available so that information is easy to download and portable. You need Adobe Reader to access these files which can be downloaded for free from the Adobe website.

Our PDF network maps are best used with JAWS and NVDA screen readers.