Site accessibility
If you are looking for information about accessible public transport see accessible travel.
We are committed to making transportnsw.info available to the widest possible audience by conforming to Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content user friendly and accessible to everyone, including people with disabilities or people using assistive technologies such as screen readers.
To ensure this site meets accessibility standards, we carry out user-testing with a wide range of people, covering varied accessibility needs (mobile, cognitive, auditory and visual) and this helps us to improve the user-experience for everyone. We test on assistive devices and software such as screen readers and magnifiers.
Vision Australia was engaged to audit the website (transportnsw.info) and we are proud to report that with the exception of our interactive maps, the site satisfies all Level AA success criteria of WCAG 2.0.
Maps provide a visual representation of the trip plan results. Some elements on the map are not keyboard or screen reader accessible, so have a text alternative elsewhere on the website.
If you have any questions or comments about our accessibility statement or if you have problems accessing information or functions on this site, please contact us.
We recommend using a modern device (phone, tablet, laptop, desktop computer) to access this site as not all features will work on older devices, operating systems or browsers.
Use the latest version of browsers such as Chrome, Firefox, Safari or Microsoft Edge to access the site. You can check and download the latest version of all common browsers at browsehappy.com. Internet Explorer is not supported.
You also need to keep JavaScript and WebGL enabled, to interact with most site features.
We regularly test our website on a variety of popular mobile devices, tablets and desktop computers using different browsers and operating systems, based on analytics of visitors to our website.
Skip to content
Text-only browsers or browsers with CSS turned off will see a "Skip to content" link at the top of the page to allow users to jump directly to the content on a page, bypassing the header and site navigation sections.
Screen customisation
We also know that some users want to customise their experience by changing their computer setup. This could be changing the size of the font, the contrast between colours, or using additional assistive technologies such as screen readers. BBC My Web, My Way has some great videos on how to use the accessibility features of your computer or additional assistive technology.
This website contains information in PDF (Portable Document Format) which are available so that information is easy to download and portable. You need Adobe Reader to access these files which can be downloaded for free from the Adobe website.
Our PDF network maps are best used with JAWS and NVDA screen readers.