Use your backup plan
1. Where am I?
Use the following resources to determine where you are:
Use a trip planning app on your phone to find your current location.
Ask someone: Transport worker, commuter or passer by
Look at signage near you street signs, signs at the station/bus stop.
2. Where am I going?
You know your destination from your original Trip Plan.
Make any adjustments that you need to where you're going given the disruption.
3. How do I get there?
Find your way from point where you are to where you are going by planning a new trip using any of the options below:
Use a trip planning app to plan a new trip from your current location to your desired destination.
Call the Transport Info Line: Call 131500, select option 5.
Ask someone: Ask a transport worker, a person in uniform or passer by for assistance.
Call your Travel Support person
TIP: If you use a digital tool to plan a new trip, you will see real time information about your trip options at the time the time of travel starting from your current location.