Group travel
If you are planning to travel in a group you can join a standard service, book a Regional service or organise to charter a bus or coach.
Large groups should plan ahead and allow plenty of travel time on the day.
Sydney and surrounds
Each person travelling in your group will need their own Opal card, Opal single ticket or contactless credit or debit card or mobile device. Contactless payments can only be used to pay an Adult Opal fare.
Plan ahead and ensure everyone has enough balance on their Opal card to cover their fare before boarding the metro, train, bus, ferry or light rail service.
It is not possible to reserve seats for large groups on the Opal network and it is not guaranteed your group will be able to board specific services.
Groups and school excursions can plan and track their services with the Trip Planner and transport apps.
If your group plans to travel on a regular bus service, it is best to avoid peak travel times as buses often reach capacity.
Peak times are generally Monday to Friday, 7am–9am and 4pm–6:30pm.
You may need to consider splitting into smaller groups and be prepared to stand if seats are full.
If you are planning to travel with a large group on metro services you can contact Metro Trains Sydney by phone (02) 9854 4602 or email info@metrotrains-sydney.com.au. Metro Trains Sydney will be able to provide any relevant information on services at the time of your travel, such as trackwork.
It is recommended that you contact Sydney Trains in advance to assist with your travel plans.
Send your information through the Sydney Trains excursions form and you will contacted by a Sydney Trains staff member.
There is no provision to book for groups on Sydney Ferries network.
Weekends, special event days and school holidays, in particular throughout the summer period, can be busy and popular ferry services fill up quickly.
Sydney Ferries cannot guarantee passage on a specific service and it is recommended that you arrive early to the wharf.
Keep in mind, ferry services can also be delayed and cancelled for reasons beyond our control.
For group travel on the Stockton Ferry, email kdhunter.charters@keolisdowner.com.au.
Large groups should be prepared to split up into smaller groups as services can often reach capacity.
Light rail services in Sydney and Newcastle run frequently so your group will not need to wait too long for the next service.
Regional NSW
Group travel on NSW TrainLink Regional services need to be booked in advance.
Bookings for up to 9 passengers can be booked online.
Booking online is quick, easy and secure. Let us show you how.
To book for 10 or more passengers, call 13 22 32 (+61 2 3814 0210 if calling from overseas).
Group bookings for 10 or more passengers may be eligible for a discount.
To qualify for a group discount, the group must:
- include 10 or more customers paying the Adult fare
- book at the same time
- travel together from the same location to the same destination
- travel in the same seat class.
For local bus services or to charter a bus, contact the local transport operator.
Private transport operators
For group travel on the private ferry services in Sydney and around NSW, contact the local transport operator.
To find out more about chartering a bus, contact the local transport operator.
If you need help locating a charter bus service for your desired route, contact 131 500.