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Lake Macquarie On Demand service

From 13 December, Lake Macquarie On Demand customers will be able to access Opal Connect, including travel credits. Opal Pay will no longer be available on these services from 1 April 2021. Find out more about Opal Connect.

On Demand public transport for Lake Macquarie runs through Dudley, Whitebridge, Mount Hutton, Windale, Tingira Heights, Eleebana, Warners Bay, Gateshead and Charlestown areas. From 30 June 2019, the area has been expanded to include Belmont, Belmont North, Croudace Bay, Valentine, Floraville, Jewells, and Redhead.

The On Demand service runs in addition to existing regular timetabled services. An On Demand bus will pick you up near your home or a convenient nearby location, and take you to where you want to go within the On Demand area.

The service is operated by Newcastle Transport and began Sunday 14 January 2018.

Find out more at newcastletransport.info.

Bookings

Bookings can be made up to 3 months in advance, and up to 1 minute prior to your trip. Bookings are subject to availability.

You can book this service via the Newcastle Transport On Demand app.

Download the app:

You can also book this service:

  • By calling 1300 590 506
  • In person at the Newcastle Transport Hub, 152 Hunter Street, Newcastle 2300

Fares

Standard fare: $3.20 per trip

Concession fare: $1.60 per trip

You can use OpalPay, pre-pay by credit card when you book or pay cash to the driver.

Hours of operation

Monday to Friday 9am-4pm
Saturday 7am-6pm
Sunday 9am-6pm

Sunday hours of operation will be in place on all public holidays.

What are travel credits?

With Opal Connect, you can earn up to $2 in travel credits every time you transfer within 60 minutes between Opal and On Demand services.

You will need an Opal Connect account to start earning travel credits. Sign up for an Opal Connect account, link your Opal card and add a payment card. Get the Newcastle Transport On Demand app from the App Store or Google Play, or if you have it, make sure it is up-to-date. Then log in to the app using your Opal Connect account username and password to complete your setup

Once you've completed these steps, any travel credits you earn will be added to your Opal Connect account. When you have accumulated enough credit, you can use it to pay for your next On Demand trip.

For more details, see the Opal Connect travel credit help page.

Map

The Lake Macquarie On Demand service area covers Dudley, Whitebridge, Mount Hutton, Windale, Tingira Heights, Eleebana, Warners Bay, Bennetts Green, Gateshead and Charlestown. From 30 June 2019 this area has been expanded to include Belmont, Belmont North, Croudace Bay, Valentine, Floraville, Jewells, and Redhead.

Download the Newcastle Transport On Demand trial area map from June 30 2019 (pdf 633KB)