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Pre-paid taxi fares

The NSW Government implemented pre-paid taxi fares to provide a safer working environment for taxi drivers and reduce fare evasion.

On Fridays and Saturday nights as well as the night before a public holiday, between 10pm and 5am, you may be asked to pre-pay your fare from secure taxi ranks in Sydney CBD, Kings Cross and Surry Hills.

From 1 July, if you are catching a taxi in regional NSW, you may be asked by the driver to pre-pay your travel fare at any time of the day, from any location. Pre-paid fares can also be applied when booking a taxi over the phone, via a website or via an app.

The expansion of pre-paid fares does not mean that all trips in regional NSW will be prepaid. Rather, it means that taxi drivers in regional NSW will now have the discretion to ask for pre-payment.

Fare estimates

An estimated fare is calculated and will need to be paid before commencing the trip. Secure taxi ranks in Sydney have customer service officers to help drivers and passengers estimate the taxi fare.

The taxi meter must be turned on and running for every hire. On arrival the correct fare can then be provided to both the driver and the customer. The difference is either paid by or returned to the customer.

If you are required to pay the difference at the end of the journey and choose to pay with a credit card again, you will be charged a second transaction fee. The fees associated with each card transaction lie with the customer. In addition, a non-cash payment surcharge of 5% (inclusive of GST) may apply.

Sydney fares estimates are calculated based on urban area fares and charges.

Central Coast pre-paid fares are estimated using the Central Coast taxi fare guide and the Central Coast maxi-taxi fare guide.

You can pre-pay and pay the difference by cash, Cabcharge, EFTPOS or credit card. A 5% surcharge applies when paying by card or Cabcharge.

1. Pay before the trip begins

The taxi driver will provide you with an estimated fare. If you do not pay the deposit when asked, the driver can refuse to take you.

If you request a receipt for the deposit paid, the driver must provide one.

The driver must turn on the taxi meter for the trip.

2. At the end of your trip - pay the difference

The taxi meter displays the authorised fare, inclusive of flag fall and any late night surcharges and tolls that are applicable.

If the metered fare is less than the pre-paid fare the driver will refund the difference. If the metered fare is greater than the pre-paid fare than you must pay the balance.

You do not need to pre-pay the driver in advance when using Taxi Transport Subsidy Scheme vouchers to pay for the fare.

When you book or hail a cab, let them know you will be paying with a Taxi Transport Subsidy Scheme voucher.

The driver cannot ask you for a deposit or to pre-pay your fare.

If you pay the estimated fare by Cabcharge, credit card or EFTPOS, the 5% surcharges applies.

If the fare is more than the pre-paid fare, and the difference is paid by card or Cabcharge, the 5% surcharge will also apply to the outstanding amount. The total credit provider surcharge will the same as paying the fare in one payment.

Fare refunds and card surcharges

A taxi driver will not be able to give you a refund for the 5% surcharge.

If the final fare amount is lower than what you pre-paid, you can only be refunded for the remaining fare deposit. No portion of the surcharge amount can be refunded.

Drivers are aware of this and may avoid requesting that you pre-pay a fare that is likely to exceed the final fare.

Estimate pre-paid fares

Fare estimates are calculated based on urban and country area fares and charges.

Distance Approximate fare between 6am to 10pm Approximate fare between 10pm-6am

5km

$14.55

$19.25

10km

$25.50

$32.40

15km

$36.45

$45.55

20km

$47.40

$58.70

25km

$58.35

$71.85

30km

$69.30

$85.00

35km

$80.25

$98.15

40km

$91.20

$111.30

45km

$102.15

$124.45

50km

$113.10

$137.60

55km

$124.05

$150.75

60km

$135.00

$163.90

65km

$145.95

$177.05

70km

$156.90

$190.20

75km

$167.85

$203.35

80km

$178.80

$216.50

85km

$189.75

$229.65

90km

$200.70

$242.80

95km

$211.65

$255.95

100km

$222.60

$269.10

These rates only apply when there are 5 passengers or more in the vehicle, otherwise regular taxi fares are charged.

Distance

Approx. Cost (6am-10pm)*

Approx. Cost (10pm-6am)**

5km

$21.83

$28.88

10km

$38.25

$48.60

15km

$54.68

$68.33

20km

$71.10

$88.05

25km

$87.53

$107.78

30km

$103.95

$127.50

35km

$120.38

$147.23

40km

$136.80

$166.95

45km

$153.23

$186.68

50km

$169.65

$206.40

55km

$186.08

$226.13

60km

$202.50

$245.85

65km

$218.93

$265.58

70km

$235.35

$285.30

75km

$251.78

$305.03

80km

$268.20

$324.75

85km

$284.63

$344.48

90km

$301.05

$364.20

95km

$317.48

$383.93

100km

$333.90

$403.65