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Newcastle bus service improvements

From Sunday 13 December there will be more bus services and improved reliability in Newcastle as part of annual service improvements.

Key improvements include:

  • An additional 45 trips per week to improve frequency on some services and provide more travel options
  • Extending route 23 to Newcastle East to provide a direct connection for Newcastle east residents to Marketown (the route 21 will now end at Customs House)
  • Adjustment of bus timetables to better reflect traffic congestion and travel times

Between now and the network refinement launch, we will make final timetable adjustments and consult with our drivers. To allow customers plenty of time to plan their new trip, timetables will be available from November 29.

There will be adjustments to every timetable to improve reliability, however the key changes are outlined below.

You will be able to plan ahead using the Trip Planner or a transport app from Sunday November 29.

Route Key changes
Route 11
  • Removal of the 10.30pm outbound service, weekdays, to create an hourly frequency from 10pm (loss of 5 trips per week)
  • Adjustments of timetable for NightOwl services on Friday and Saturday
Route 12
  • Additional service late night at 11.55pm on weekdays
Route 13
  • Adjustment of timetable for NightOwl services on Friday and Saturday to provide a better frequency
Route 14
  • Additional service at 7.18am from Swansea to Customs House on weekdays
  • Additional service at 4.54pm from Customs House to Charlestown on weekdays
  • Additional service at 7.29am from Swansea to Customs House
Route 21
  • Route will now operate to ad from Customs House (route 23 will now provide services to Newcastle East)
  • Removal of the 6.58am service on Saturdays from Broadmeadow Station to Customs House
  • Removal of the 9.04pm service on Saturdays from Broadmeadow Station to Customs House
  • Removal of the 8.59pm service on Saturdays from Customs House to Broadmeadow Station
Route 22
  • Removal of the 7.05am service on weekdays from Charlestown to Newcastle Interchange
  • Removal of the 7.05am service on Sundays from Newcastle Interchange to Charlestown
Route 23
  • Route will be extended to and from Newcastle East, providing a direct connection for Newcastle East residents to Marketown
  • Removal of the 9.10pm service on Saturdays from Newcastle East to Wallsend
Route 24
  • Removal of the 10.37pm service on weekdays from Wallsend to Newcastle Interchange
Route 26
  • Increased operating house to connect with train services at Broadmeadow Station with an additional service at 5.50am from Wallsend to Marketown
Route 27
  • Alignment of timetable to school bells times in the afternoon
Route 29
  • Improved connections to meet trains at Cardiff Station
Route 43
  • Increased frequency to every hour on weekdays and weekends