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Regional seniors travel card

More than 300,000 seniors have now successfully signed up for the regional seniors travel card providing $250 to spend on fuel, taxis and pre-booked NSW TrainLink trains and coaches.

The regional seniors travel card began rolling out in Coffs Harbour from January as part of a pilot program, prior to being delivered to seniors across regional, rural and remote NSW.

To be eligible to receive the $250 regional seniors travel card you must be an age pensioner with a valid Pensioner Concession Card or hold a Commonwealth Seniors Health Card issued by either the Department of Human Services or Department of Veterans’ Affairs. You must also live in regional NSW outside Sydney, Newcastle and Wollongong.

Based on the feedback from the community, the eligibility for the card was expanded to include more veterans to make it easier for them to access essential services like medical appointments.

These changes came into effect in April to include seniors who have reached the Age Pension age and are receiving one of the following pensions from the Department of Veterans’ Affairs:

  • Service Pension
  • Disability Pension under the Veterans’ Entitlements Act 1986
  • War Widow(er) Pension.

The $250 travel card can be used for pre-booked NSW TrainLink Regional train and coach services, fuel and taxi trips. The card will assist in reducing travel costs for eligible seniors living outside major cities who typically have longer distances to travel and fewer transport options.

Eligible seniors have until 30 November 2020 to apply for a regional seniors travel card, and must activate it within 45 days of receiving it. They then have 12 months to use the card from the date of activation.

We encourage you to apply in a COVID-safe way by going to service.nsw.gov.au or calling 13 77 88, however you can also apply at a Service NSW Service Centre.