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Have your say on the North Balgowlah bus route review

An additional 2000 weekly bus services have been introduced to support the needs of customers on the Northern Beaches and Lower North Shore. As part of these changes some buses run every 10 minutes on key routes as part of an all-day frequent network operating seven days a week, along with improvements to other routes including the new 172X from Warringah Mall to the city via North Balgowlah.

Following feedback from the community, Transport for NSW has reviewed the new routes and is proposing some adjustments to the existing service that maintains access to bus services where it is needed. This review also included meeting with members of the North Balgowlah community who had concerns regarding the frequency of the new 172X (Warringah Mall to the city via North Balgowlah) in and around Urunga Street.

What option is being proposed?

The proposed changes would result in a maximum of five buses operating via the Urunga Street area (comprising services in both directions) in the busiest hour of both the morning and afternoon peak periods, which is a substantial reduction from the current timetable.

To help achieve this reduction, two 172X services to the city during the busiest part of the morning peak would start from Wakehurst Parkway. The route 168X would also be reintroduced during peak periods, operating via Bangaroo Street and Brook Road.

Benefits of this approach include:

  • Restoring the 168X would provide faster journeys for North Balgowlah customers, while helping reduce the number of buses operating via Urunga Street.
  • The combined 168X and 172X services would maintain the overall service levels to and from the city for North Balgowlah and Seaforth customers.

We want to get the balance right. It’s important we respond to community concerns, while also ensuring there are enough services for those who rely on the 172X as an option to get to the city, particularly in the morning peak. We also need to ensure we are providing enough capacity in the area for school student travel.

How do I provide feedback?

You can have your say on the proposed changes by emailing buschanges@transport.nsw.gov.au before Friday 14 May 2021.